SUSTAINABILITY
Eclectic by character. United in impact.
Carlton Hotels is a family of 11 unique hotels across Europe. Each hotel has its own atmosphere, location and personality. What brings us together is our shared approach to making a positive impact.
We want our hotels to be more than just great places to stay or work. We want them to make a positive difference for our people, our community and the world around us.
That’s why we’re developing a clear sustainability strategy for the years ahead. With concrete actions, realistic goals and a commitment to keep learning and improving along the way.
Our People
Stronger together. Everyone at their best.
Our people make Carlton what it is. Every day, they create memorable experiences for our guests. That’s why we’re committed to building a workplace where everyone feels at home, is valued as an individual and has room to grow.
We offer training and development opportunities, encourage career growth and set personal goals that reflect each person’s talents and ambitions. We bring together people from different generations and backgrounds, creating an environment where everyone feels welcome.
We regularly check in with our teams to understand how they’re doing and where we can improve. And whether you’re just starting out, taking the next step in your career or moving on to new opportunities, you’ll always be part of the Carlton family.
Our goal: To create a workplace where our people can develop, grow in their careers and build a lasting connection with Carlton.
Sustainable Purchasing & Waste Reduction
Less waste. More impact.
A big part of our impact comes from the everyday choices we make. What we buy, what we serve and how we manage waste.
We’re increasingly working with suppliers who are transparent about their products and where they come from. When renovating our hotels, we explore opportunities to reuse materials and consider their origin, quality and lifespan.
At the same time, we’re taking steps to reduce waste, increase recycling and tackle food waste. By making smarter purchasing decisions, adjusting portion sizes and partnering with initiatives such as Too Good To Go.
Our goal: To reduce residual waste per stay, increase recycling and cut food waste per stay.
Climate & Environmental Footprint
Use less. Play smarter.
We take a close look at our energy and water consumption, as well as our CO₂ emissions. Where can we use resources more efficiently? And where can we reduce our impact?
We're getting a clearer picture of our environmental footprint at each hotel and taking steps to improve. From saving energy and using water more efficiently to exploring more sustainable energy sources. Starting in 2027, we'll purchase 100% green electricity for all our hotels. Our ambition is to reduce CO₂ emissions at each hotel, with clear goals to help us get there.
We're on a journey, taking it step by step. Making the most of what we can do today, while always looking for ways to do better tomorrow.
Local Partnerships & Community
Locally connected. Stronger together.
Our hotels are deeply connected to the places they call home. To the people, flavours and stories that make each destination unique.
We work closely with local producers and partners, bringing the character of each destination to life in our hotels. From locally inspired dishes on our menus to collaborations with businesses in the neighbourhood. This way, we offer our guests more than just a place to stay. We give them a chance to truly experience the destination, while contributing to a strong and vibrant local community.
Our goal: For every hotel to develop initiatives and partnerships that support the local community and reflect the unique character of its destination.
One Collection, One Impact
Eclectic by character means that every hotel stays true to its own identity. United in impact means we work together to make a difference. Each in our own way, but all moving in the same direction.
We share our progress every year in our Impact Report and continue to learn, test and improve. Because to us, hospitality goes beyond comfort. It's about care, responsibility and moving forward together.
SUSTAINABILITY IS A TEAM SPORT TOO
At HUP, we keep moving. Even when it comes to sustainability.
At HUP, we're all about action. Sports, games, staying active and, most importantly, having fun together. But we're also looking for smarter, more conscious ways to use our resources. Because even small steps can make a big difference.
That's why we collect deposit bottles from our hotel rooms, and our GoGreen door hanger lets guests choose less laundry and less waste. Small effort, big win!
We're also working on better waste separation, cutting down on disposable paper cups in our gym and tackling food waste at our buffets. We look for smarter ways to do things, test what works and keep improving. Because when it comes to sustainability, we're always up for the next challenge.
