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Terms & Conditions


About our rates

1. Flexible rate, pay later (= risk free booking)

Your reservation is guaranteed until 18:00 hours on the day of arrival. Cancellation is free of charge if done before 14:00 hours on the day of arrival. Our most flexible rate and free cancellation is possible until 2 p.m. on the day of arrival


2. Saver rate, pay now (-10%)

This rate requires a full credit card payment at the time of booking. In the event of a cancellation or a no-show, we will charge the full cost of the entire stay. This policy is also applicable for early departures. COVID-19 is not a valid reason for cancellation. When you choose this rate, you can’t cancel free of charge.

 

3. Early bird, pay now (-15%)

This rate requires a full credit card payment at the time of booking. In the event of a cancellation or a no-show, we will charge the full cost of the entire stay. This policy is also applicable for early departures. COVID-19 is not a valid reason for cancellation. When you choose this rate, you can’t cancel free of charge.


Guarantee Policy

Credit card details are requested in order to guarantee the reservation after 18:00 hours on arrival date. In case of no-show, the total amount of the first room night will be charged. However, details may vary depending on the type of rate chosen.


Cancellation Policy

Other cancellations policy for groups, packages and holidays is applicable. In the event of a cancellation after 2pm, we will charge the full amount of the first night.


General Terms & Conditions

Check-in time after 15:00 hours

Check-out time before 12:00 hours

Max. 2 pets are allowed in the room: € 15,00 per pet per night.

Parking: € 5,50 per car per night

All rates are excluding city tax and including VAT and are subject to change without prior notice.